FRAUDULENT CALL ALERT! CapEd has been made aware that members are receiving calls that appear to be from CapEd claiming to need personal information to resolve fraud on a debit card. CapEd will never call you and request social security numbers or full card numbers over the phone. If you are concerned about a call you've received, please reach out using the Let's Talk live chat button or call 800-223-7283. You can also review our Safety & Security measures here.
FRAUDULENT CALL ALERT! CapEd has been made aware that members are receiving calls that appear to be from CapEd claiming to need personal information to resolve fraud on a debit card. CapEd will never call you and request social security numbers or full card numbers over the phone. If you are concerned about a call you've received, please reach out using the Let's Talk live chat button or call 800-223-7283. You can also review our Safety & Security measures here.
FRAUDULENT CALL ALERT! CapEd has been made aware that members are receiving calls that appear to be from CapEd claiming to need personal information...
We’re Upgrading Your Loan Payment Experience!
CapEd Credit Union is introducing SWIVEL Pay, our improved loan payment platform replacing LoanPay.
When We’re Making the Switch
Starting May 19, 2026, you’ll enjoy a smoother experience for one‑time or recurring loan payments—whether using a debit card or an account from another financial institution. SWIVEL Pay gives you better control and flexibility in managing your payments.
What You Need to Know
- LoanPay will be discontinued after May 19, 2026.
- For existing members with a recurring ACH (electronic check) payment in LoanPay: After your initial registration in SWIVEL Pay, your recurring ACH payment will transfer automatically to SWIVEL Pay and payments will continue as normal.
- For members that have a one-time ACH, debit or credit card payment in LoanPay: You will need to register as a new user in SWIVEL Pay and set up a new one-time payment in SWIVEL Pay.
- IMPORTANT: To ensure that there is a smooth transition, please do not modify your recurring ACH payment details in LoanPay after May 12, 2026.
What You Need to Do on or after May 19, 2026:
- Register for SWIVEL Pay: All members will need to register for SWIVEL Pay on our Loan Payments page once registration becomes available on May 19, 2026.
- Existing Recurring ACH Payment: View and confirm your ACH payment details such as routing number, account number, loan id, payment amount and payment next due date.
- New Payments: Set up and start making your new loan payment through SWIVEL Pay.
Why We’re Making the Switch
SWIVEL Pay is built for credit union members for a faster, more secure, and easier to use, with a cleaner, more intuitive experience with the following flexible ways to pay:
- Set up a one-time debit card or external account payment from another financial institution. There is a $2.00 transaction convenience fee to use this service.
- Set up a recurring external account payment from another financial institution. This option allows you to save your payment details, update or cancel recurring, automated payments on demand.
Reminder:
Please note that you can also make free automated electronic payments from another financial institution through eBanking.
